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On 90 validated microservice outages, three simple LLM harnesses hit 65 to 77 percent PR@1 against 16 to 53 percent for five published root-cause-analysis agents

AspireAI community · arXiv (Tingzhu Bi, Xun Zhang, Jinglin Li et al.)
Root cause analysis of microservice failures attracts LLM agents built by hand, with standard operating procedures, fixed stages and role agents, and each is evaluated on its own data against few baselines, so it was unknown whether that design beats simply letting a capable model investigate on its own. The paper compares three simple harnesses that prescribe none of the model's calls (one call over an evidence package, a SQL agent, and the Codex coding agent) with five published LLM RCA agents and with statistical and causal methods, on RCAtlas, 90 validated cases from eight public datasets, across six models and three reasoning efforts. The simple harnesses are the most accurate, at PR@1 65-77% on three mid-tier models, ahead of the published agents at 16-53% and the non-LLM methods at 6-39%, on every model where both families were run. The published agents fix from a tenth to all of their model calls in the program, and a case study shows those prescriptions skipping the decisive evidence. A stronger model mainly improves reliability, a multi-turn harness mainly improves aptitude, and more reasoning effort changes accuracy by a few points at most while multiplying the time by up to seven. Among runs more accurate than the best non-LLM method, every Pareto-optimal run in cost or time uses a simple harness. The limitation: this is one RCA benchmark of 90 cases, and the result is about root cause analysis in microservice operations rather than a general claim about agent design.
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